Shipping Policy

https://floa.education/ is an E-commerce website providing Educational Content on a national level administered by FLOA (Foreign Language Online Application).

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This policy is applicable for sending Offline course material (pen-drive) only.

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Shipment processing time

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All orders are processed within 8-10 business days. Orders are not shipped or delivered on weekends or holidays.

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If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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Shipping rates & delivery estimates

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Shipping charges for your order are already included in the offline course material charges.  

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Shipment confirmation & Order tracking

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You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

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Damages

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FLOA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

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Please save all packaging materials and damaged goods before filing a claim.

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International Shipping

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Currently we do not ship contents outside India.  For International clients; we give them offline course material on Google Drive or via some similar large file transfer medium.

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