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Shipping Policy

https://floa.education/ is an E-commerce website providing Educational Content on a national level administered by FLOA (Foreign Language Online Application).

This policy is applicable for sending Offline course material (pen-drive) only.

Shipment processing time

All orders are processed within 8-10 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order are already included in the offline course material charges.  

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

FLOA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping

Currently we do not ship contents outside India.  For International clients; we give them offline course material on Google Drive or via some similar large file transfer medium.

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